The Incredible Moving Cinema – FAQs
Useful information about our Incredible Moving Cinema screenings.
I've got a question - how do I get in touch?
You can contact our Ticketing team on [email protected] or by calling 01274 053100. See our opening times.
Ticket terms and conditions
Read our full ticket terms and conditions for information about refunds, cancellations, and more.
What time do I need to arrive?
Please arrive at least 15 minutes before the advertised start time.
Will there be parking available on site?
You will receive travel information for the event which will include advice on public transport and parking options on site or nearby.
Will there be food and drink for sale?
Yes, there will be opportunities to purchase snacks and drinks on-site but you are also welcome to bring your own.
Is there a minimum age for my event?
Each film has a different age restriction as set by the BBFC (British Board of film Classification). It is against the law for us to permit anyone under the certified age for a film into the event.
The age restriction is stated on the ticket booking pages for each event.
We may ask for photographic ID if you or anyone in your group looks under the certified age for your chosen film. We reserve the right to refuse entry if you are unable to present valid proof of identity.
The certified age for our events may differ from the copies of films you own at home, please always check before booking.
All guests aged under 16 must be accompanied by a responsible adult aged 18+.
What if I am a wheelchair user?
This event is accessible to wheelchair users. If you are a wheelchair user, please email us on [email protected] so allocate you and your companion (if required) a suitable space to view the film.
Will there be toilet facilities?
Yes, there will be accessible toilets available on site.
Will the films have subtitles?
Some films will be shown with English subtitles – please check the individual listing for details.
Will the films have audio description?
Please check the film description to see if Audio Description is available for your chosen film. Please let us know if you require AD and we will allocate you a headset.