Accessibility

We are working with Nimbus Disability to make ticketing and access at Bradford 2025 more inclusive for customers with accessibility requirements.

Nimbus Disability is a social enterprise and an organisation run by and for disabled people and is recognised as a leading authority on accessible ticketing in the UK.

To book accessible tickets for Bradford 2025 events, you can register for a free Bradford 2025 Digital Access Pass through Nimbus Disability.

Visit the link below and complete the short form to register.

By joining the scheme you can:

• View and book wheelchair spaces online and through our Ticket + Info Hub
• Book essential companions online and through our Ticket+ Info Hub
• Have easier access to the most appropriate seats for captioned, BSL interpreted, and audio described performances
• See offers and discounts available to you automatically applying in your basket online and through our Ticket + Info Hub

Once you register for a Bradford 2025 Digital Access Pass, Nimbus will provide you with a unique registration number. You’ll receive an email with your number and a link to connect your Nimbus Account to our ticketing system.

If you already have an Access Card, just use this link to head to the Access Card website and connect your account to our ticketing system straight away.

After you connect your Nimbus Registration or Access Card, you can sign in and go to the access preferences tab and specify even more access requirements, such as saying that you use a powerchair or may need BSL performances.

You will then be able to book tickets through our ticketing system online, with benefits automatically applied to your account.

For more information about our access scheme, you can contact our Ticketing team. Find out more at bradford2025.co.uk/contact

If you’re not able to use online forms or use our online ticketing system, there are other ways you can register for our access scheme and book for Bradford 2025 events.

To register for our access scheme over the phone with Nimbus, you can get in touch with them by calling 0330 808 5108.

To book tickets for our events, you can call our Ticketing team on 01274 053100, email us on [email protected], or visit our Ticket + Info Hub in Bradford City Centre.

Relaxed performances offer slight alterations to an event or show to make it more accessible. We want to offer relaxed performances for as many events and performances as possible.

This is what we mean when we talk about a relaxed performance:

• Increased lighting in the auditorium
• Quieter sound levels
• Removal of unexpected loud noises
• Removal of strobe lighting
• Freedom to move in and out of the audience area
• A relaxed attitude to noise (both voluntary and involuntary)
• A chillout space close to the auditorium, with a monitor showing the performance so you don’t miss anything

It might not be possible to offer all these for every relaxed performance, but we will include information about each of our relaxed performances on the event pages on this website.

This is the Bradford 2025 UK City of Culture website. We want to make sure this website is as accessible as possible – for everyone.

You should be able to:

• Use our Accessibility settings menu to increase text size, stop animations and turn on dark mode for higher contrast.
• Use the filters on our ‘What’s on’ page to filter events by access provision.
• Change font sizing and zoom with your browser.
• Navigate the website using just your keyboard.
• Navigate and read the website with a screen reader, including alt text on our images.
• See video captions.
• Change language by clicking ‘Select Language’ at the top of the website.

We are aiming to achieve Web Content Accessibility Guidelines (WCAG) 2.2 level AA accessibility for this website and are making regular improvements to achieve it.

We’re also working with external experts to audit this website and ensure that we’re doing everything we can to meet this standard.

If you have any difficulties using this website, or if you have any suggestions for improvement, please email [email protected].

If you can’t access any part of this website, or if you’d like to receive any part of the site in another format (such as large print), then please contact us by email on [email protected] or by phone on 01274 800551.