Ticketing Assistant
- Closing date: 10am on 9th June 2025
- Interviews will be held: 13th June 2025
- Salary: £24,000 per annum (pro rata)
- Contract: Fixed-term – end of December 2025
- Hours: 37 hours per week
- Location: Bradford City Centre Office (City Park)
Bradford 2025 is the fourth UK City of Culture, and for 12 months we’ll be showcasing Bradford’s talents and culture to the world, bringing people and communities together to share this once-in-a-lifetime opportunity. From New Year’s Day to New Year’s Eve, 2025 is set to explode with more than 1,000 shows, exhibitions and events – by and for everyone.
We’re looking for a Ticketing Assistant to join our team and help make Bradford 2025 a huge success.
Reporting to the Ticketing & Sales Manager, you’ll be part of the team responsible for running smooth and efficient ticketing operations, maximising income, delivering fantastic customer service and welcoming our bookers to the district.
The Ticketing team have several key responsibilities: ensuring the highest levels of customer service across all sales channels, processing customer bookings and donations within our ticketing & CRM system (Spektrix), acting as an ambassador for Bradford 2025, and producing sales reports, data analysis and research to support wider teams. You will work in our Ticket & Info Hub as well as across the district for events. You’ll work on a rota of day, evening and weekend shifts typically between the hours of 9am and 8pm. If you are excited by the idea of a varied and dynamic role, working with a friendly team and are passionate about people, this role is for you.
How to apply
To apply for this role please send a copy of your CV and a covering letter of no more than two sides of A4 to [email protected].
If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. This might be as simple as wanting sight of the interview questions ahead of time – whatever it is, just ask and we’ll see what we can do.