Bradford 2025 UK City of Culture
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Shipping and collection

All orders can be posted anywhere within the UK with FREE shipping or collected in person from the Bradford 2025 Ticket + Info Hub from Friday 13 December (1A Aldermanbury, Bradford BD1 1SD: see opening times).

If you’d like items to be shipped outside the UK, please contact us at [email protected]

Pre-sale orders

All pre-sale orders placed before 12pm (noon) on Friday 13 December 2024 will be dispatched and delivered by Friday 20 December 2024.

Orders placed after this date will be dispatched within 5–10 working days.

Delivery times may vary depending on your location, and please note that we cannot be responsible for delays in delivery due to external factors that are beyond our control (eg. postal strikes, poor weather, etc).

Terms and conditions

By placing an order, you agree to our Terms & Conditions. All merchandise is subject to availability and only available via our official Bradford 2025 channels.

Returns and refunds

Returns are accepted within 14 days of receipt for faulty or damaged items only. Items must be returned in their original packaging with proof of purchase and a clear description of the fault or damage.

Refunds or exchanges are not available unless the item is faulty.