Policies
Privacy policy
Learn more about how we process your personal data in our interactions with you.
Terms and conditions
Read our full terms and conditions, including terms of sale for tickets and merchandise, plus competitions and giveaways.
Code of conduct
Read our code of conduct for staff, volunteers, customers and the public.
Accessibility
We’re committed to making sure that all Bradford 2025 events are as accessible as they can be. Find out more.
Lost property policy
Lost something at a Bradford 2025 event? Here's what you need to know.
Complaints policy
Do you have feedback or a complaint? Read our complaints policy here and find out how you can get in touch.
Recruitment of ex-offenders statement
Read our statement on recruiting ex-offenders to roles at Bradford 2025.
Modern Slavery and Human Trafficking Policy
Read about our zero-tolerance approach to modern slavery.
Procurement policy
This policy sets out the commitments, priorities, principles and procedures which guide our procurement.