Ticketing and CRM – Request for quotations

We will be presenting an ambitious programme of events for Bradford’s year as UK City of Culture. This includes more than 1,000 new ticketed and unticketed performances and events including artist commissions, a series of major arts festivals, exhibitions and major national and international collaborations.

Our programme is currently in development, but we’re ready now to procure a ticketing and CRM solution.

We’re inviting ticketing and CRM suppliers to respond to the tender, providing the following information:

  • Your ability to meet the essential requirements
  • Your ability to meet the desirable requirements
  • Itemised cost or fee structure, including implementation, training, support, hosting, and % ticket fees, excluding VAT
  • Timeline – approximate duration of this new project, from award, to implementation and go-live (assessed against our target timeline below)
  • Advice on compatible box office hardware and approximate cost ex VAT, including ticket scanners, printers, and payment terminals
  • Relevant reference clients for us to contact, preferably in multiartform festival organisations


How to apply

Please send responses to:

Deadline for bid submissions: Wednesday 10 January 2024 at 5pm

Download the Request for quotations

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